Privacy Policy

Flexible Care Solutions Ltd – Privacy Policy

1. Introduction

This Privacy Policy describes how Flexible Care Solutions Ltd collects, uses, and protects the personal information of its clients and visitors to our website.

2. Information We Collect

We may collect personal information such as name, address, contact details, medical information and payment information – only with client consent. This information is collected for the purpose of providing care services and managing client accounts.

3. Use of Information

We use the collected information to provide care services, communicate with clients, manage accounts, and comply with all established legal and regulatory requirements e.g. The CQC.

4. Data Security

We implement appropriate security measures to protect the confidentiality and integrity of the personal information we collect. These measures include secure data storage and access controls.

5. Data Sharing

We may share client information with relevant third parties, such as healthcare professionals, where necessary for the provision of care services and in compliance with established  government legal obligations.

6. Client Rights

Clients have the right to access, correct, and delete their personal information as per the provisions of The Freedom of Information Act 2000. Please contact us to exercise these rights.

7. Cookies

Our website may use cookies to enhance user experience. Our Cookie Policy provides further details.

8. Contact Us

For any questions or concerns regarding this Privacy Policy, please contact us at: [email protected]